I paid but did not get VIP
Updated: 26 September 2026
VIP is usually added within seconds. If it is missing:
- Leave the server and reconnect.
- Check your VIP status on the Shop page.
- Still missing? Open a Discord support ticket with your order number and SteamID.
If the payment did not go through, your bank will not charge you or will refund automatically.
Didn't find your answer? Our team is on Discord.
Get support